We would love to hear from you!
If you have a question please check our FAQs. If you still can't find an answer, no problem, there are a number of ways you can contact us!
7am - 11pm CST— order 7 days a week
Live Chat hours: 9am -5pm CST Monday - Friday
Team Express Distributing, LLC.
5750 Northwest Pky, Ste. 100
San Antonio, TX 78249-3374
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Or if you prefer, you can send us an email directly at
NOTE: Due to high email volume…responses may take up to 7-10 days.
Please be patient, replies to the automated email responses can further delay response time.
We are working through all email inquiries as fast as possible.
Returns are experiencing a 5-7 day delay for processing. Refunds will be done as soon as the return is processed.
New orders are taking approximately 2 days to ship - you will receive shipping confirmation once it ships.
Cancellations or order modifications must be done over the phone - call 1.866.868.5855. Orders are frequently shipping before we can work on your email request, so it's best to call to cancel/modify.
You may check your order status online!